Aliseda Inmobiliaria
A mobile app that lets real estate agents open and manage properties through smart locks — eliminating physical keys, streamlining access, and centralising incident management.
Incident control panel
Incident management
Background
Aliseda manages thousands of properties across Spain. Their agents — each handling a portfolio of multiple properties — had to carry physical keys for every one of them. Scheduling viewings, coordinating access, and managing incidents required manual coordination that slowed everything down.
Aliseda's solution was to install smart locks across its properties. The design challenge was building the app that would make those locks actually useful — giving agents digital access, incident management, and portfolio visibility in a single tool.
"A minimum viable product designed in 10 days that covers all the needs of the client — from digital property access to incident management and portfolio control."
The need
An app that allows real estate agents to open and close properties digitally, report problems to the technical team, and monitor nearby properties in their available portfolio.
The solution
A focused MVP covering all three needs — delivered as a high-fidelity prototype in 10 days, validated against the development team's technical requirements.
Process
The project required a thorough review of information architecture and user flows before any visual design began — ensuring the prototype was both technically feasible and genuinely usable by agents in the field.
Incident control panel
The home screen gives agents an immediate global view of all incidents — categorised by status (unresolved, pending, open, unassigned) and type (missing keys, water alerts, lock failures, occupancy warnings). Real-time charts show volume by week and severity distribution.
Core features
Register incident
Incident panel
Outcomes
Physical key management eliminated entirely — agents access every property in their portfolio digitally, reducing friction before every viewing.
Fully validated high-fidelity prototype delivered in 10 days — covering all three client requirements without scope reduction.
Incident communication centralised in the app — agents report and track problems directly, without needing separate communication channels.
Smart technology successfully integrated into traditional real estate workflows — demonstrating that digital solutions can enhance efficiency without disrupting familiar processes.
Aliseda Inmobiliaria
Aliseda Inmobiliaria is a real estate company specialised in asset and real estate credit management, with a strong presence across Europe. The company holds thousands of assets for sale — including primary and secondary residences, offices, commercial spaces, warehouses, land, and parking spaces. With a vision to become a leader in real estate business management, Aliseda is grounded in values of honesty, teamwork, and excellence in service.